Privacy Policy

Lucruapp.com
Effective Date: February 17, 2026

Lucru (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information through Lucruapp.com (the “Platform”).

1. Information We Collect

A. Information You Provide

We may collect:

  • Name
  • Email address
  • Phone number
  • Profile and service details
  • Messages exchanged on the Platform
  • Booking information

B. Automatically Collected Data

We may collect:

  • IP address
  • Browser and device information
  • Pages visited and usage activity
  • Cookies and analytics data

2. Cookies

We use cookies to:

  • Keep you signed in
  • Remember preferences
  • Improve performance
  • Analyze Platform usage

You can disable cookies through your browser, though some features may not function properly.

3. How We Use Information

We use personal information to:

  • Operate and improve the Platform
  • Facilitate bookings and communication
  • Process payments through Stripe
  • Provide customer support
  • Send transactional updates
  • Send marketing emails (you may unsubscribe anytime)

4. Payments and Third-Party Services

Payments are processed by Stripe. Lucru does not store full credit card information.

We may share limited information with service providers that help us operate, such as:

  • Payment processors
  • Hosting providers
  • Analytics tools
  • Email communication services

These providers are only given access necessary to perform their services.

5. Data Storage in Canada

User data is primarily stored securely in Toronto, Ontario, Canada.

Some third-party services (such as payment processors) may process limited information outside Canada, in accordance with their privacy policies.

6. Security

We take reasonable safeguards to protect personal information. However, no online transmission or storage system is completely secure.

7. Your Privacy Rights (Canada)

You may request to:

  • Access your personal information
  • Correct inaccuracies
  • Withdraw consent
  • Request deletion (subject to legal requirements)

8. Privacy Officer Contact

Lucru has designated a Privacy Officer for compliance with Canadian privacy laws.

To make a privacy request, contact:

Privacy Officer
Email: [email protected]

9. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children’s Privacy

Lucru is not intended for individuals under 18. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a new effective date.

12. Contact

Questions about this Privacy Policy may be directed to:

Lucru Support
Email: [email protected]
Website: https://lucruapp.com